A customer satisfaction survey
№
Questions
Answers
Yes / No
1
* For how long have u been our client?
year.
2
* Are you satisfied of the manner of communication we offer?
3
* Do you know the politics of our company’s quality?
4
* Are you satisfied with the construction and installation of our products?
5
* Are you satisfied with the implementation period of your requests?
6
* Are there any problems with the quality of the products we offer?
7
* Are you satisfied with the payment methods?
8
* Do you have any complaints about the delivered product
9
* Is the settlement of claims good for you?
10
* Would you like to continue your dealings with our company in future?
11
What recommendations do you have about the quality of the products we offer?
12
Do you have any ideas for improving our relations?
13
Do you need additional information (technical consultation and a choice of appropriate profiles for your new buildings)?